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Digital Product & Refund Information — Draft
What an adult buyer should know before the planned practice pack is offered.
No sales are active. Final policy, operator identity, support email, and Payhip configuration require parent and legal review.
What will be delivered
The planned product is one 10-page printable PDF. After Payhip confirms payment, Payhip—not this website—should provide a download page and receipt email. Buyers should review the product description and free sample before purchase.
Download help
If a paid file is missing, damaged, or cannot be opened, the buyer should contact the parent-managed support address with the order email and receipt details. Never send full card details.
Refund approach to approve
Proposed policy: contact support within 14 days for duplicate charges, a corrupted or materially misdescribed file, or another delivery problem that cannot be resolved. Because digital files can be downloaded immediately, change-of-mind refunds may be limited where law permits. Applicable consumer rights still apply. A parent and qualified adviser must approve the final wording and Payhip checkout checkbox.
Contact
Parent-managed support: [required before launch]. Proposed response target: 2-3 business days, subject to parent approval.